Full Time
United States
Posted 21 hours ago

Location – U.S. or Canada
Job Type – Direct Hire
Remote – Full Remote
Years Of Experience – 10 – 15 years
Compensation – $180,000 – $200,000 Per Year
Full Benefits – Yes

Role Overview
The Director of National Accounts, will lead and manage a team of National Account Managers to
expand Foodservice (FS) National Accounts across growth channels including C-Stores, Assemblers,
and QSR/FSRs in Canada. As a key member of the National Accounts Leadership Team, this role
partners cross-functionally with Sales, Marketing, Insights, R&D, Finance, and Supply Chain to refine
and execute strategies that drive top-line revenue, profitability, and long-term customer growth.
This leader will focus on strengthening customer partnerships, driving branded and custom product
innovation, and developing a high-performing team capable of achieving ambitious business and career
goals.


Key Responsibilities


 Lead, coach, and develop a team of National Account Managers to achieve sales, profit, and
growth objectives.
 Develop and execute customer strategies that strengthen partnerships and deliver revenue/volume
and profit KPIs.
 Partner with Marketing, Insights, R&D, Finance, and S&OP to launch new custom products and
increase velocities of existing SKUs.
 Work closely with Pricing, Finance, and Category Marketing to analyze product/customer
margins and expand profitability.
 Negotiate new and renewal contracts with customers to maximize value while aligning with
company objectives.
 Represent Growth Channels and Canada alongside the VP of National Accounts, surfacing key
insights, challenges, and opportunities.
 Own the annual budget process for National Accounts Growth Channels.
 Ensure sales pipeline opportunities are captured, tracked, and communicated effectively across
the organization.
 Deliver impactful sales and marketing presentations, supported by data and customer insights.
 Attend trade shows, customer meetings, and industry events as needed.
 Complete all required reporting, documentation, and administrative tasks accurately and on time.
Minimum Requirements


Education & Experience


 Bachelor’s degree.
 10+ years of progressive experience in National Account management or related field.
 Proven track record of winning and growing large strategic accounts, including securing
$10M+ in new business.
 Experience managing C-Store accounts required.
 Familiarity with Canadian National Accounts/Away from Home markets and customers strongly
preferred.
 Experience commercializing custom food products with National FS Accounts.


Skills & Abilities


 Strong leadership skills with the ability to hire, train, and develop high-performing teams.
 Ability to build strong cross-functional relationships across Marketing, RGM, Purchasing,
Innovation/R&D, Customer Service, and QA.
 Excellent negotiation, presentation, and communication skills.
 Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM/pipeline management tools.
 Strong ability to manage multiple projects with competing deadlines while maintaining strategic
focus.
 Must be able to influence and engage with stakeholders from entry-level associates to executives.


Supervisory Responsibilities


 Directly manage two or more National Account Managers.
 Provide clear direction, coaching, and performance management.
 Make key decisions on hiring, training, disciplinary actions, and career development.
 Ensure best-in-class execution and functional excellence across the team.

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