CUSTOMER DEVELOPMENT MANAGER – MASS/CLUB/DOLLAR CHANNELS(Remote)
Saba Talent
Full Time
Remote, US
Posted 2 weeks ago
Job Type – Direct Hire
Remote – Full Remote
Years Of Experience – 5 – 10 years
Compensation – $130,000 – $140,000 Per Year
Full Benefits – Yes
Relocation Expenses – Yes
Duties and Responsibilities
- Partner closely with the Senior Director of Sales and internal stakeholders to develop branded and
private label business across assigned customers in the Mass, Club, and Dollar channels. - Lead all sales responsibilities for the assigned portfolio, serving as the primary contact for customer
merchants across in-store and e-commerce platforms. - Develop and execute quarterly and annual sales plans, promotional programs, and merchandising
strategies. - Leverage data-driven insights to influence distribution, shelving, and merchandising initiatives that
maximize category performance. - Collaborate with customers to identify and shape future innovation opportunities within existing and
emerging categories. - Manage and develop broker partners, including brand training, goal setting, trade promotion planning,
tracking, and performance evaluation. - Oversee trade and sales spending (T&E, SG&A, etc.) to ensure adherence to budget guidelines while
optimizing promotional effectiveness. - Build deep expertise across the company’s product portfolio and apply that knowledge to enhance
profitability and customer penetration. - Provide timely communication on changing business or market dynamics, including proactive
recommendations and action plans. - Partner cross-functionally with R&D, Marketing, and Innovation to develop customized product
solutions that drive incremental growth. - Analyze business performance and develop strategic sales plans that differentiate the organization as a
preferred partner and drive profitable growth. - Collaborate effectively with internal teams including Marketing, R&D, Quality Assurance, Supply
Chain, Customer Service, Operations, Purchasing, and Finance. - Perform additional duties as assigned.
Minimum Job Requirements
Education and Experience - Bachelor’s degree in Business, Marketing, or a related field.
- 5–10 years of progressive experience managing National and Regional Grocery, Club, Mass, or Dollar
channel customers within the food industry. - Experience in food manufacturing and basic knowledge of plant operations preferred.
Knowledge, Skills, and Abilities - Strong analytical skills and fluency in retail metrics, including POS, forecasting, and margin analysis.
- Proven track record of driving revenue and profit growth through large account management.
- Experience managing trade promotion budgets and broker relationships.
- Demonstrated success executing strategic plans that achieve business growth targets.
- Experience in both branded and private label environments.
- Strong financial acumen with the ability to interpret key performance metrics and make data-driven
decisions. - Excellent collaboration and relationship-building skills across departments and customer organizations.
- Ability to work effectively with internal and external partners from operational to executive levels.
- Exceptional organizational skills with the ability to manage multiple projects and priorities.
- Excellent written, verbal, and presentation skills with the ability to influence internal stakeholders.
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Teams) and other relevant business
applications.
